FAQs

What age are TinkerTots Boxes for?

TinkerTots is geared for children ages 2 to 5.  We suggest to always closely supervise your child and use your own judgement to determine if the items included in TinkerTots Boxes are suitable for your child.  The boxes are designed to bring you quality time with your little ones and enjoy together!

How many children does one box work for?

Each box has 5 individually packaged activities with enough supplies for one child per activity.  You can add-on a sibling box to your subscription that will ship in the same box as your subscription.  The sibling box will provide enough materials for two children to participate on each activity.

How does a month-to-month subscription work?

Choose your plan and have your box shipped on the first of the next month. After receiving your box, your subscription will then renew on the 11th of each month. Remember, unless you are purchasing a gift box all subscriptions will auto-renew until cancelled.  Orders cloes on the 20th of the month. 

When does my box ship?

Our subscription and gift boxes ship on the first of the month. If the first of the month is a Saturday, Sunday or holiday, we will ship on the following business day.  Orders placed after the 20th of the month will receive their first box not the next month but the following; ie. if you order a box on February 22nd you will receive the April box.

Can you send TinkerTots Boxes as a gift?

Yes, you would select 'Gift the Box' in the header of our homepage.  You can add a gift message in the cart section of your checkout process.  At checkout  you can enter the recipients name if you would like to ship the box directly to them.  By selecting 'Gift the Box' you will only send one box that will not renew.  As a reminder, we ship on the first of every month.

Our printable gift note can be downloaded here.

How can I cancel my subscription?

Simply log into your account and cancel. You must cancel before the 11th of the month.  If you purchase a 6 or 12 month subscription, you are are committing to that term before you can cancel your subscription.

What is your return policy?

Because our boxes are sold for a specific time period, we don't offer returns. If there is an issue with your box, please email us at hello@tinkertotsboxes.com so we can help you out.

Where do you ship?

We currently are only shipping within the United States.

How do I update my address or payment information?

Simply log into your account on our website and update all your information.